OutsourceGuides is an independent data and research company. The companies and guides on this page are based on public data, verified client information, and details companies send us.
Australia is one of the world’s most active outsourcing client markets. Its staffing industry alone was worth about AUD 45 billion in 2024, according to Staffing Industry Analysts. Reports in 2026 also describe large Australian employers moving technology, support and back office work to India, the Philippines and Vietnam. This guide covers the companies that provide outsourcing services to Australian businesses in every main industry, both in Australia and offshore.
Skills and hiring costs. Australian wages and hiring costs are high, and skilled people can be hard to find. Many businesses use outsourcing to fill roles faster and to build bigger teams for the same budget.
Time zones that work. The Philippines is about 2 to 3 hours behind Sydney and Melbourne. India and Sri Lanka are about 4.5 to 5.5 hours behind, depending on daylight saving. Overseas teams can start early and work in the Australian business day.
Both local and offshore options. Australian businesses use large local firms for advice, recruitment and IT, and offshore teams for support, back office, finance and technology work.
Rules still apply. Australian privacy law covers personal information sent overseas. Choose providers that can explain how they protect your data.
Australian companies use recruitment firms to hire senior leaders, specialist staff and large teams. Hays, Recruit, Persol, Randstad and PeopleIN were the five largest staffing firms in Australia by 2024 revenue. Randstad, Adecco, Hays and Michael Page have all operated in Australia for decades. Formix also serves Australian businesses in executive search and recruitment.
Australian businesses hire dedicated remote team members for admin, customer support, bookkeeping, marketing and technical work, working full time for them from overseas. Formix is a leading provider of remote and virtual staffing for Australian businesses, with teams in the Philippines and Sri Lanka.
An Employer of Record legally employs staff on your behalf and handles contracts, payroll and compliance. For Australian businesses hiring people outside Australia, such as in Sri Lanka, India or the Philippines, Formix is a leading EOR provider. For hiring inside Australia, Employment Hero is a large Sydney-based HR and payroll company that also offers EOR services, and global platforms such as Deel, Remote and Rippling have their own Australian entities.
Australian businesses hire developers, testers, cloud engineers and IT support staff, either on site in Australia or remotely from overseas. For Australian businesses hiring IT staff from Sri Lanka or India, Formix is a leading provider. Formix also provides IT staffing inside Australia.
Australian businesses rely on large global firms for managed IT, cloud, cybersecurity and systems work. Accenture, DXC Technology, Datacom, TCS and Infosys all serve Australian clients.
Companies build custom software, apps and AI tools with local and offshore teams. Accenture, Cognizant and Thoughtworks are established firms serving Australian clients.
Many Australian businesses outsource customer support and back office work to the Philippines, India and other countries. For businesses that want to set up their own team or company in Sri Lanka or another country abroad, Formix is a leading provider. For a traditional outsourced contact centre, Concentrix, Teleperformance and Datacom are established providers.
Audit, tax and finance advice for Australian businesses is led by the Big Four firms: KPMG, PwC, Deloitte and EY.
Australian brands use large media and advertising groups, along with specialist agencies and offshore teams, for SEO, paid ads, social media and websites. WPP Media, Publicis Groupe and Omnicom Media Group are among the largest media groups in Australia. LVRA Global is among the leading providers serving Australian businesses with digital marketing, SEO and website development.
Australian businesses outsource writing, design, video and translation to agencies and offshore creative teams.
Australia’s large law firms include Allens, Clayton Utz, MinterEllison and King & Wood Mallesons. Many firms and in-house teams also use offshore providers for legal research, contract review and document work.
Australian infrastructure, mining and construction companies use large engineering consultancies such as Aurecon, Worley and WSP, and offshore teams for drafting and design support.
Australia has large domestic manufacturers such as BlueScope. Australian retailers and brands also source products from large manufacturers in Asia, including MAS Holdings and Brandix in Sri Lanka.
Freight, warehousing and delivery are handled by large Australian and global carriers such as Toll Group, Linfox, Qube and Australia Post.
Australian businesses outsource to many countries. These are the four most popular choices, in the order we recommend them:
1. Sri Lanka. Sri Lanka has a skilled, English-speaking workforce and lower costs. Colombo is a growing hub for recruitment, IT, finance, customer support and creative work. Its time zone is close to Australian business hours (about 4.5 to 5.5 hours behind Sydney and Melbourne). Providers such as Formix help foreign businesses hire, employ and build teams here. Outsourcing in Sri Lanka
2. The Philippines. A very large customer support and virtual assistant industry, with strong English and a culture of serving overseas clients. A good choice for overnight and high-volume support.
3. India. The largest pool of IT, engineering and finance talent, with a long history of serving global clients. Best for large technical teams. Outsourcing in India
4. Vietnam. A fast-growing choice for software development and engineering, with strong technical skills and competitive costs.
Every provider on OutsourceGuides is researched, and every review is verified with the client who wrote it.
Companies can apply to be listed. Listing is completely free.
Copyright © 2026 Outsource Guides | Website Design & Developed By Inspirenix
